Lately, gamers have been getting hit hard in the media for… well, whatever hot button’s being pressed today. Seems like there’s a new way to shine a negative light at video games every day in the news. Now, AAA game studios are in the hot seat for releasing AAA games that are broken, incomplete, and, in some cases, nearly unplayable.

For example, Halo: The Master Chief Collection for Xbox One has had many issues regarding its online matchmaking since the game’s launch on November 11th. The issues keep getting patched, but the problems are seemingly so complicated, the game’s developers, 343 Industries, announced they would be pushing back Halo: Spartan Strike into 2015 to focus on fixing the former game’s issues.

Sadly, the reason behind the increase of development issues is obvious, but overlooked. And we can look at the Assassin’s Creed series for the answer.

2013 was a year full of changes.

At the start of 2013, I was continuing my long-term role as the Director of Interactive Marketing for a turnstile manufacturing company. A few months in, I had changed direction and went on to work with a local advertising firm, ending my freelancing work in the process. Then, right before the ending of the year, I moved on to an in-house project for an eCommerce company dedicated to helping people save money and educating on the value of those savings.

Not only did I go through professional changes, but my lovely wife, Jessica, made a bolder change. In the summer of 2013, she launched an online store, The Confetti Bar, selling nothing but custom, hand-made confetti. In pursuit of her dreams, she made the terrifying leap in November to quit her day job and make confetti full-time.

And with all the changes going on with and around me, I come back to this blog. My lonely blog, which has been so neglected, two years worth of posts show up in a listing of my ten most recent ones.

In the entirety of 2013, I managed to whip up a grand total of… Five blog posts.

Five. Blog. Posts.

2013 was a year of changes, but you wouldn’t have known it from my count.

And for 2014, I want to make a few more changes.

Customer service can be a tricky task. Sometimes support requests are easy to take care of, while others can involve some back-and-forth between the customer and the company. Some customer support representatives will do anything they can (within their limits) to make the customer happy. Others will do the bare minimum to get on with their growing list of unhappy customers. Usually, this is how it goes. But what happens when the product you’re having problems with is between two different companies?

Platforming Games and iOS

Apple’s iOS platform has brought us great efforts in gaming and introducing us to new genres along the way (Who knew flinging birds into pigs could be so much fun?). However, browse for good platformer games and what do you get? Not too much. Of the ones you do find, many of them are clunky in design and have poor control. Sadly, you don't discover these issues until after you buy the game. Luckily, they’re cheaper than buying retail games, but the offering and support is just not there. Enter Mystery of the Japanese Werewolf by Daniel Marthis Novais.